Reception and sales

Our reception staff are happy to help you and will assist you with any queries you may have during your stay. Reception is located at the main building ( Frenckell).

Reception opening hours

mon – sun   7.00–21.00
p. +358 201 108 200 

Clubhouse Customer service desk by Cafe49

Located by Cafe49 at Clubhouse. Entrance from the lakeside door.

mon-thu 10-21
fri-sat 10-23
sun 10-18

Equipment rental (snowshoes, canoes, fatbikes)  daily 10.30-18.00.

Group sales

mon – fri   8.00–16.00
p. +358 201 108 238


Daily breakfast, lunch and dinner.  Eerikkilä’s restaurant is open to everyone, including individual diners. Located at the Clubhouse. Entrance from the lakeside door (Cafe49).


Bar / Coffee is located at the Clubhouse. Entrance from the lakeside door (Cafe49). Snackfood list, Nespresso Coffee, fresh bakery products, snacks, alcohol serving. Biljard table, table games, TV-screens. Open according to Clubhouse customer service desc opening times.

Café Erik and E.Shop

Open according to reception opening times. Next to reception you can find Café Erik and E.Shop where you can buy Coffee, snacks, Eerikkilä-souvenirs, Sport and leisure textiles, hygiene products and sport tapes and cold products.


Open with key card : Mon-Sun 06:00 – 21:30 For others according to reception opening hours.

Check-in & Check-out -times

In accordance with general hotel policy, check in time is at15:00 on the day of arrival and will be vacated by 11:00 on the day of departure.

On arrival Check-in takes place at reception, where you will receive the room key. Upon departure, the key will be returned to reception. Group bookings are billed according to the agreed practice, individual bookings are paid upon arrival at reception. Payment by cash and bank / credit card.

Use of facilities

Sports facilities, saunas and meeting facilities are available for groups according to reservations made in advance. Individuals are also welcome to use our facilities. We recommend that you inquire free times at the reception in advance. The gym is always available according to the reception opening hours (key card 6-21.30).